Print Account Manager (ACS Print)

Key Responsibilities:

• Act as the main point of contact for a portfolio of print clients, managing each project from brief to production and delivery.

• Oversee proofing and pre-press processes, including artwork checks (bleed, trim, colour profiles, resolution) to ensure fast and accurate sign-off.

• Lead regular customer review meetings, gather requirements, set expectations, and resolve queries promptly.

• Raise job tickets, confirm specifications, book production slots, track order progress, and ensure timely delivery.

• Support quality assurance activities such as colour matching, press passes, and coordinating any required remedial actions.

• Identify and convert sales opportunities within existing accounts to maximise revenue and margin.

• Generate new business through prospecting, frameworks, referrals, events, and targeted outreach.

• Build and maintain strong relationships with key decision-makers and stakeholders.

• Analyse market and competitor activity to help shape profitable commercial strategies.

• Prepare accurate quotes, proposals, and tender submissions to ensure value and compliance.

• Collaborate closely with design, production, operations, finance, and sales teams to deliver excellent outcomes.

• Maintain accurate CRM records, track pipeline activity, produce forecasts, and report on account performance.