Business Development Manager (IT Services)

Role overview

This is a dynamic, client-facing role ideal for someone with strong experience in B2B sales and relationship management within the IT sector. As a Business Development Manager, you’ll be responsible for identifying and securing new business opportunities, nurturing existing client relationships, and contributing directly to the company’s growth strategy. You’ll work closely with the recurring sales team and senior leadership to align business development efforts with strategic goals, while ensuring high levels of customer satisfaction and retention.

Key Responsibilities:

Research and analyse the IT market trends and identify potential clients and business opportunities.
Develop and implement effective sales strategies to generate leads and increase brand awareness.
Identify opportunities for recurring services.
Negotiate proposals with clients.
Develop, prospect, and present project based solutions.
Coordinate and collaborate with the technical team, the customer success team, and senior management to deliver high-quality IT solutions that meet the client's needs and expectations.
Identify and resolve any issues or challenges that may arise during the sales lifecycle and ensure customer satisfaction.
Attend industry events and conferences and network with potential partners and clients.
Keep up-to-date with the latest developments and trends in the IT sector and provide insights and suggestions for innovation and growth.
Attend training to develop skill sets and understand latest product sets.
Work effectively to achieve set sales and GP profit for transactional targets along with contributing and influencing the recurring teams target via referral.
Create and maintain a database of leads, prospects, and clients and update it regularly.
Create and maintain 3 month pipeline and update providing to management.

Requirements:

At least 5 years proven experience in business development or sales within the IT sector.
Demonstrable success in winning new business and exceeding sales targets.
Strong networking skills with the ability to build and nurture long-term relationships.
Excellent communication, negotiation, and presentation skills.
Proven ability to work collaboratively with cross-functional teams.

KPIs

The KPIs outlined below are designed to break down and provide structure to the broader GP and Sales target:

• Self Lead Generation - Create a minimum of 20 prospect (DM) contacts a week.
• Minimum of 20 proposals/quotes to be sent each month.
• Pipeline must be built to 3 times your target.

These KPIs will be adjusted based on individual performance and experience after six months of data collection.

Target

The target is derived from a breakdown of Business Unit goals and reflects a shared responsibility for achieving both project-based and transactional revenue.
Project work will be contributed by both the Recurring Sales and Customer Success teams and will feed into the Business Development Manager pipeline for project delivery.

How to Apply:

Please submit your resume and cover letter to kellie.hand@acsgroup.co.uk